Dialpad, a cloud-based communications platform for businesses, has raised $100 million at a $1.2 billion valuation. The series E round of funding was led by Omers Growth Equity, with participation from Alphabet’s GV, Andreessen Horowitz, Iconiq Capital, and Work-Bench.
San Francisco-based Dialpad touts itself as a “unified communications platform” incorporating voice, video, and messaging. Its core products include UberConference, the web conference tool upon which the company made its name initially; Dialpad Talk, a cross-platform business phone system; and an in-bound contact center platform that connects companies with their customers.
As with other platforms in the online communications sphere, Dialpad was in a strong position to capitalize on the rapid shift to what it calls a “work from anywhere” ethos brought on by the COVID-19 crisis, reporting record numbers in the first half of the year.
“While many companies struggled to modernize in response to these changes, Dialpad had its