Still filing your emails? Science says it’s a waste of time

There is a lot of bad news out there. You may have noticed. Some have taken to protecting themselves from updates on Brexit wars, Trump traumas, Covid-19 nightmares and the rest by rationing how much news they consume.



text: Photograph: Alamy


© Provided by The Guardian
Photograph: Alamy

Instead, people searching for safe spaces invest in long reads or, for keen readers of this column, in research into broader topics. But by far the worst news last week in fact came from a piece of research into a seemingly innocuous topic: emails.

Gallery: 20 new skills you’ll have at the end of the COVID-19 crisis (Espresso)

The traumatic revelation is that all my vain attempts to keep my inbox under control by filing emails in folders are actively making me less productive. It apparently takes up 10% of the time spent on emails (ie, 10% of our lives) to do this filing. Worse,

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DoNotPay’s ‘robo lawyer’ now scans your emails to fight spammers, cancel subs, and get refunds

DoNotPay, a bot-based platform that helps consumers fight for their rights, is rolling out a new email service that automatically applies for refunds, cancels subscriptions, fights spam, and more by scanning messages in people’s inboxes.

The launch comes in a year in which the San Francisco-based company has seen a surge in demand due to the global pandemic, with consumers contending with canceled flights, closed gyms, and monthly memberships to reconsider due to reduced income. As the world transitions to the “new normal” post-lockdown, many consumers will still be feeling the pinch, putting DoNotPay in a strong position to apply its “robo lawyer” to more industries and use-cases. The company recently secured $12 million in funding to help it do just that, with backing from big-name investors including Coatue Management, Andreessen Horowitz, and Peter Thiel’s Founders Fund.

DoNotPay first came to prominence back in 2015 when British entrepreneur Josh Browder

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Emails: Palantir blames Morgan Stanley for ‘blemished’ direct listing

  • In two emails sent internally this weekend, Palantir Technologies blamed Morgan Stanley for a “failure” that left some employee and alumni shareholders unable to sell their shares when the company made its public debut last Wednesday.
  • The problem stemmed from a glitch with Morgan Stanley’s trading platform Shareworks.
  • In an unsigned email sent late in the evening Sunday, Palantir said it had heard from Morgan Stanley that the bank was in a “war room” all weekend working to determine which shareholders were owed compensation. 
  • A spokesperson for Shareworks at Morgan Stanley said the issue was a “slowness” that “may have resulted in delayed logins into our system.”
  • Visit Business Insider’s homepage for more stories.

Palantir placed blame squarely on Morgan Stanley following a glitch in the bank’s trading software Shareworks on Wednesday, according two unsigned emails sent to “Palantirians” on Saturday and Sunday, which were obtained by Business Insider.

That

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Gmail seemingly just removed the button that lets you triage loads of emails at once

If you’re not the inbox zero type — and I’m definitely not — you might sometimes rely on Gmail’s “Select all conversations that match this search” option to read, archive, or delete hundreds or thousands of messages at once.

Except we can’t do that anymore, and neither can a number of angry Gmail users we’ve spotted. The option has up and disappeared.

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What new research reveals about rude workplace emails — ScienceDaily

With the advent of the coronavirus pandemic and remote work on the rise, the sheer volume of email exchanges has skyrocketed. Electronic communication is efficient, but it’s also distant and detached, and often can be rude.

Two studies led by a University of Illinois Chicago researcher show that dealing with rude emails at work can create lingering stress and take a toll on your well-being and family life.

The research, published by the Journal of Occupational Health Psychology, suggests impolite emails can have a negative effect on work responsibilities, productivity, and can even be linked to insomnia at night, which further relate to negative emotions the next morning.

“Given the prevalent use of emails in the workplace, it is reasonable to conclude this problem is becoming an increasing concern,” said lead author Zhenyu Yuan, assistant professor of managerial studies in the College of Business Administration.

In the first study,

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