SOMERSET, N.J., Sept. 23, 2020 /PRNewswire/ — VCTI, the telecom network experts, is pleased to announce their acceptance into the ServiceNow Partner Program. Program membership entitles VCTI to access to ServiceNow tools and resources, enabling VCTI to accelerate IT service automation engagements. VCTI looks forward to providing ServiceNow’s industry-leading products and implementations to make work, work better for people.
VCTI will focus on enabling broadband service providers to extend the ServiceNow workflow and orchestration platform to create or significantly improve the automation of broadband provisioning and service activation across multi-vendor, multi-technology infrastructure, utilizing the VCTI NOCVue Unity™ framework. Leveraging automated intelligence and an open services architecture, NOCVue Unity delivers operational efficiency by providing unified services to simplify the management and performance of broadband access networks
“Service Providers face intense market pressure today, from their competitors and their customers, as COVID-driven shifts in work, education and healthcare have placed accelerating