PERSON OF THE WEEK: Mortgage lenders have now fully realized that the transition to an all-digital mortgage process is critical to their success. While there will always be a need for an in-person, human touch, consumers are expected to increasingly gravitate toward an entirely automated, all-digital mortgage experience.
To an increasing degree, borrower satisfaction will be driven by the quality of the digital mortgage experience that lenders deliver. In other words, technology – and they way it is used – is now a key differentiator. The challenge now is how to build customer loyalty – a task that was difficult before the digital mortgage came to fruition.
To gain some insights into what mortgage lenders should be considering when planning their future technology roadmaps, MortgageOrb interviewed Matt Wood, business solutions manager at Tavant, which offers an all-digital front-end origination platform for mortgage lenders.
Strengthens leadership position as strategic innovation partner of choice in Australia and New Zealand market
HCL Technologies, (HCL), a leading global technology company, today announced its intent to acquire DWS Limited (ASX: DWS), a leading Australian IT, business and management consulting group. As the IT industry continues to evolve and the growing demand for digital strategies increases, DWS, with over 700 employees and offices in Melbourne, Sydney, Adelaide, Brisbane, and Canberra, delivers business and technology innovation to large clients across a spectrum of verticals.
The DWS Group, with FY20 revenue at A$ 167.9 million, provides a wide range of IT services including Digital Transformation, Application development & support, Program & Project Management and Consulting. The acquisition of DWS will strongly enhance HCL’s contribution to Digital initiatives in Australia and New Zealand while strengthening HCL’s client portfolio across key industries.
“We are excited for this expansion of HCL Technologies in Australia