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Yelp (YELP) – Get Report rolled out a new feature Friday that will alert users when an establishment has been associated with what the review site called “egregious, racially charged actions.”
The San Francisco company’s site enables users to rank and comment about businesses.
“As the nation reckons with issues of systemic racism, we’ve seen in the last few months that there is a clear need to warn consumers about businesses associated with egregious, racially charged actions to help people make more informed spending decisions,” the company said in a statement.
A banner with a red exclamation point and a tile of “Business Accused of Racist Behavior” will appear under a business where “someone associated with this business was accused of racist behavior.”
The banner also will say whether the racist behavior resulted in an influx of people posting their views to a business’s Yelp page. Those negative
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After Yelp (YELP) announced that it was placing a consumer alert on businesses associated with past racist actions, the company has now come under fire by Twitter users who are claiming the search site’s newest feature is problematic.
Yelp made the announcement on Thursday, saying at the time that is was taking a “stand against racism” by placing a consumer warning on businesses that used “racist language or symbols” and had gained public attention for “racist conduct.”
The review company wrote in a Twitter post, “Now, when a business gains attention for reports of racist conduct, Yelp will place a new Business Accused of Racist Behavior Alert on their Yelp page to inform users, along with a link to a news article where they can learn more.”
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Starting Thursday, Yelp will add an alert on the pages of businesses that have been accused of racist behavior, following several widely covered allegations of racism at U.S. restaurants in recent months.
The crowdsourced review platform is often the first place customers go to sound the alarm about discriminatory or racist behavior at businesses, discouraging other potential patrons from spending their money there.
“Communities have always turned to Yelp in reaction to current events at the local level. As the nation reckons with issues of systemic racism, we’ve seen in the last few months that there is a clear need to warn consumers about businesses associated with egregious, racially-charged actions to help people make more informed spending decisions,” said a Yelp blog post.
The new “Business Accused of Racist Behavior” alert, paired with a red icon, will appear at the top of the page for a business that has been
Many people are feeling anxious during these uncertain times as they navigate the risks associated with COVID-19 and experience the tension from physical distancing or isolation for what can seem like an eternity. But people of Asian ancestry face yet another set of challenges posed by racism and xenophobia which has soared during the COVID-19 pandemic amidst rumors and blame placed on China.
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This pandemic-driven rise in anti-Asian racism is so pronounced, that in a commentary recently published in the American Journal of Public Health, psychiatrist Justin A. Chen, MD, MPH, and his coauthors have described it as a “secondary contagion” threatening this population.
Chen is an investigator in the Department of Psychiatry at Massachusetts General Hospital (MGH) and an assistant professor at Harvard Medical School. In addition, he serves as executive director and co-founder of the MGH Center for Cross Cultural Student Emotional Wellness. He is lead author